Laura Potter

August 3, 2017

Within our Council department we have constant political, organisational, external and personal challenges. Approaching these challenges with confidence is critical. I met Fiona through a networking group a year ago and recently asked her to come in and provide a training day to our team. I wanted to increase self-awareness and build confidence in the team members.

Fiona introduced various models to the team in the morning, each provided personal insight and reflection to everyone in the room. When we went on a break I wondered how Fiona, with everything she had presented, would approach the next part of the session. Using story-telling and pulling on personal experiences in the room she wrapped up all the information presented earlier into an incredibly meaningful conclusion. Once the session ended the entire team was quiet and we decided to end the day at that point due to the information that everyone was pondering.

After the session I checked in with the team. Everyone found meaning and value in different parts of the information, depending on what resonated with them the most. Our team members are all very different in their experience and approach, some which I thought may not be open to this development session, however, when Fiona interacted with them, she read their physical and verbal reactions with such accuracy and provided very insightful feedback, so much so, that some members of the team were speechless with her accuracy. We will be booking further sessions with Fiona to deepen the concepts she introduced.

All I can really say in the end, is, Fiona is the real deal. Everything she does comes from a place of kindness and honestly, which is very refreshing. Her development work is multi-faceted making it relevant in a personal and professional space. I have completed various different development sessions over the years and I find the difference with her content is it is forward facing, constructive and incredibly accurate, I would recommend it to anyone of any age.